Purchases and refunds
Who handles payment?
The Microsoft Store handles payment, trials and licensing for both apps. We never see your card details.
How do I ask for a refund?
Refunds for Microsoft Store purchases are handled by Microsoft. Start from your order history in your Microsoft account. If you're stuck, email us and we'll help you find the right place.
I bought it on one PC. Can I use it on another?
Store purchases are tied to your Microsoft account. Sign in to the Microsoft Store with the same account on your other Windows PC to install it there, within Microsoft's device limits.
Is there a community forum?
Not yet. Email is the fastest way to reach us. Report security problems privately by email, not in public posts.
